Oluwafisayo Femi
Customer Success Manager
Oluwafisayo Femi is a highly analytical and result-oriented Customer Success Manager at Donahtech. With over 3 years of experience supporting and delivering various projects in the private sector, including software development, recycling and waste management, and event management, Oluwafisayo brings a comprehensive understanding of Agile methodologies and a passion for delivering exceptional customer experiences.
As a Scrum Master, Oluwafisayo has successfully facilitated Scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Reviews, and Sprint Retrospective. Additionally, Oluwafisayo is well-versed in other frameworks such as Kanban, Lean, and SAFe, allowing for a flexible and adaptable approach to project management. With a focus on continuous improvement, Oluwafisayo has supported cross-functional onsite and remote teams, ensuring seamless collaboration and efficient project delivery.
Throughout their career, Oluwafisayo has been involved in various enterprise-level projects, including agile transformations, change management, process improvement, software configuration/implementation, data management, and reporting. By leveraging their expertise in Lean-Agile principles, Oluwafisayo is committed to delivering early and continuous value to clients and stakeholders, while maintaining a predictable pace of delivery.
With a dedication to customer success, Oluwafisayo understands the importance of building strong relationships with clients and ensuring their satisfaction. By actively listening to customer needs, addressing concerns, and providing tailored solutions, Oluwafisayo strives to exceed expectations and drive business growth.
As a valuable member of the Donahtech team, Oluwafisayo's expertise and passion for delivering exceptional customer experiences play a crucial role in helping clients achieve their goals. With a focus on continuous learning and a commitment to agile values and principles, Oluwafisayo consistently seeks to improve processes, drive efficiency, and foster long-term success for Donahtech and its valued clients.
As a Scrum Master, Oluwafisayo has successfully facilitated Scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Reviews, and Sprint Retrospective. Additionally, Oluwafisayo is well-versed in other frameworks such as Kanban, Lean, and SAFe, allowing for a flexible and adaptable approach to project management. With a focus on continuous improvement, Oluwafisayo has supported cross-functional onsite and remote teams, ensuring seamless collaboration and efficient project delivery.
Throughout their career, Oluwafisayo has been involved in various enterprise-level projects, including agile transformations, change management, process improvement, software configuration/implementation, data management, and reporting. By leveraging their expertise in Lean-Agile principles, Oluwafisayo is committed to delivering early and continuous value to clients and stakeholders, while maintaining a predictable pace of delivery.
With a dedication to customer success, Oluwafisayo understands the importance of building strong relationships with clients and ensuring their satisfaction. By actively listening to customer needs, addressing concerns, and providing tailored solutions, Oluwafisayo strives to exceed expectations and drive business growth.
As a valuable member of the Donahtech team, Oluwafisayo's expertise and passion for delivering exceptional customer experiences play a crucial role in helping clients achieve their goals. With a focus on continuous learning and a commitment to agile values and principles, Oluwafisayo consistently seeks to improve processes, drive efficiency, and foster long-term success for Donahtech and its valued clients.
Career Guidelines
As a Customer Success Manager, Oluwafisayo recognizes the importance of building strong relationships with clients. They actively listen to customer needs, address concerns, and provide tailored solutions. By prioritizing customer success and satisfaction, Oluwafisayo contributes to long-term client partnerships and drives business growth.
Contact Me
- Working Time
- Monday - Friday : 8am - 6pm
- Saturday : 8am - 6pm
- General Information
- 42 Owens Road Alliston, Ontario Canada
- 647 562 0147
- admin@donahtech.com
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